***********************************************************All items marked new for 2008 are pre-sell at this time only. Your order form will be placed in a folder as the containers arrive, we will pull the orders charge the credit cards and ship the items.************************************ Telephone# 718-377-9183 micheles032000@yahoo.com To Pay With Paypal Click On The Link Below ****** Terms and Conditions ****** * Shipping is $15.00 For The First Boxed house, or mountain $1.00 Each Additional Boxed Item USA Only. * We will change the shipping costs on a order if additional boxed items are purchased,or if an item is marked in our website as oversize where(additional shipping charges apply). Or if the order is for a single piece or a small accessory that will be shipped locally. Usually under 1lb weight. we will reduce the shipping charge to accomodate the order. * If you live inside the US the only two options are UPS Ground Residential, and Commercial. If you select Worldwide Express you still will be charged the $15.00 shipping costs. We will add them manually to your order * Outside United States $100. (minimum order), We ship UPS Worldwide Express ( Discounted Rate) or The Postal Service as determined by our Shipping Department, Actual shipping charges apply. We will try to ship your international order the best and least expensive way possible. * The $150 outside the united states is a minimun charge, the actual shipping costs will be calculated at time of shipping. (REMEMBER OUTSIDE THE US RATES ARE MUCH HIGHER, SEE NEXT PARAGRAPH ABOUT VARYING CHARGES). * Allow an additional 20-50% for SHIPPING depending on the size, weight,and destination of your shipment. (International shipping charges vary considerable from country to country). * Alaska and Hawaii have an additional shipping charge added. The Approximate charges to these destinations are about 40% of your total merchandise purchased. All orders to these destinations are shipped air only. * Also once an order is in transit there is no refunding on shipping costs. * If orders are shipped thru the Postal Service, please allow extra time for your packages to arrive at your location. (UPS is the fastest way , but also the most expensive way to ship). * CUSTOM CHARGES or DUTIES may be added by your country. (Check with your local officials for more information). * All Items shipped with UPS are Insured. * We also will ship Next Day or 3 Day Select if you wish, but please make a note in the comment box. All UPS Next Day or Next Day Saver charges must be verified before your order is shipped. ( All questions or comments please e-mail us at micheles032000@yahoo.com * Items Shipped To A P.O Box with The US Mail Are Not Insured. We also ship Priority Mail for items less than 1 lb.,or smaller items. Shipping for Priority mail is $7.95 up to 1lb. Also if you wish to have delivery confirmation for your priority package add .45c.(Priority mail is not available throughout the holiday shopping season). * Returns: We will accept any item for an exchange within 14 days from the date of purchase, less shipping costs. The items to be returned or exchanged have to be in their original condition and in the original box. No returns or exchanges will be accepted unless a return authorization has been issued. . A restocking charge may apply. To obtain return authorization you may call 718-377-9183 or e-mail at micheles032000@Yahoo.com Any order damaged in shipping should be reported to the shipper & Michele's Craft & Hobby as soon as possible. *** All of our houses and accessories are shipped in original boxes in new condition. Sometimes during shipping a small item or object breaks loose from the house, This is not considered broken by any means. Lemax adhere's all small items to there houses after it has been fired. A small amount of a strong clear adhesive is all that is required to repair it. * All orders processed on a first-come, first-served basis. We try to ship all orders within 3 days from purchase, unless item is out of stock. If a item is due in shortly we will notify you via e-mail. If multiple items are ordered will we ship only those that are in stock at the time order is placed. During busy times orders may take up to ten days to ship, If you need an order immediately please make a note in the comment section. ********** If you would like to be informed if any items are out of stock prior to shipping, please leave your message in the area marked for comments ,we will notify you via e-mail or by telephone ***********